Connect Admin
Article type: Reference
- Connect Admin - Analytics
- Connect Admin - Change Location Of UserThis article will walk you through the process of using the Admin Portal to change the location of a user.
- Connect Admin - Change User ProperitiesProperties on a user can be changed through the Directory Services on the Users Tab.
- Connect Admin - Change User RoleThis article will walk users through the process of using the Admin Portal to change the Type/Role of a user.
- Connect Admin - Changing Password/Voicemail PINThe administrator can change a user’s password by selecting the Change Password option in the Directory Services menu. There is a "thermometer" that will tell you the security strength of your password. The password is required to be at least six characters in length; however, the higher the strength the more difficult to decrypt.
- Connect Admin - CPNI Code
- Connect Admin - Create Admin UserTo create or delete an admin user click on the Administration icon in the upper right corner.
- Connect Admin - Delete UserThis article provides instruction on how to delete a Cisco/Skype user from Calltower Connect
- Connect Admin - Edit UserYou can edit basic information on the user without going to another screen.
- Connect Admin - Manage DIDsA list of the DIDs on the location can be viewed on the Locations tab.
- Connect Admin - Manage User ServicesServices can be added or removed from a user through the Manage Services menu option under Directory Services.
- Connect Admin - Mass Mailing And Spam PolicyThis page explains our policies on Mass Mailing and Spam
- Connect Admin - MFA FAQs
- Connect Admin - MFA LoginThis document provides information on how to login to Connect with MFA.
- Connect Admin - Obtain A Call Detail ReportProcess for customers to retrieve Call Detail Reports from Connect.
- Connect Admin - Send Welcome EmailConnect - How to send an end user a welcome email
- Connect Admin - Understanding CDRs Examples
- Connect Admin -Numbers Available In A CompanyThis article will provide details on reviewing the numbers in your Admin Portal inventory.