Connect Admin
Connect is built from the ground up for speed and ease of use. The application is launched from a web browser by an end user or company administrator to add or manage hosted services such as Cisco CallManager, Audio Conferencing and Microsoft products including: Skype for Business, Exchange, SharePoint, and Contact Center Solutions.
- Getting Started
- This guide will give an overview of the Admin Portal.
- Icon Navigation
- Events
- Searching for Users, Phones and DID
- Mass Mailing and Spam Policy
- Circuit Test and Turn-Up Requirements
- Cisco/Skype QOS Information Collection
- Client Support Plan
- Connect - Admin: How to address a JIRA error
- General Billing Questions
- How To: Download and Run the MCS Remote Agent for PC
- How to: Manage users in CUCM (Appia) Figure 1-3
- How to: Sign in to Connect
- How to perform intrusive testing with carrier on a circuit
- Incurring Minutes Cost on forwarded calls .
- Interconnected Voice over Internet Protocol (VoIP) Services and Emergency Services
- Invoice Delivery
- Invoice Presentations/Charges
- IP Addressing/Subnet
- Kari's Law Compliance
- Low Power mode
- Payments and Adjustments
- Print Data in connect
- Related Services
- TDM vs VoIP
- Dashboard
- This guide will give you instruction on how to navigate through the Admin Portal Lanchpad.
- Configuration
- This guide will provide you with all the instruction on how add, edit and delete a new user to the system. You will also learn how to add phones to each user and other functions of Connect providing you with all the tools to manage your site.