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Cisco 79XX - Answering Additional Calls


The purpose of this article is to provide instructions on how to answer additional calls on the Cisco 79XX phones.


You can answer an additional call you receive on your Cisco phone.

Answering Additional Calls Steps:

1. Select the Answer soft key.


2. The phone will automatically place your first call on hold and pick up your second caller. This is indicated by a pause icon on the line that’s on hold.



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