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CallTower Solutions Center

Skype For Business Configuration Information

Skype For Business Configuration Information will show if they are missing the EWS or MAPI for a user. This can identify issues with Exchange integration.  

Process

  1. Navigtae to the Skype for Business icon in the task bar 
  2. hold down Ctrl and right click on the Skype for Business icon
  3. Select Configuration Information. 
  4. Scroll down to MAPI Information and EWS information
  5. If status is does not show as OK, exchange issues need to be addressed