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How to Transfer calls in Skype for Business.

Type of call Transfers in Skype for Business.

Here you will learn about the 3 basic types of call transfers and how to do them within Skype for Business. 

Transferring a call.

  • When you are on a call that you want to transfer to a user or number Open the call Controls Icon. call-control_002.jpg
  • Click the Transfer Button.

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  • Enter the name/number of the person you're trying to send the call to. 
  • This will complete the transfer and send the call.

Consulting a person before transferring a call.

  • Much like transferring a call to a user or number Open the call Controls Icon. call-control_002.jpg
  • Click the Consult Button.
  • Enter the name/number of the person you're trying to send the call to. 
  • When you've announced the person you may Merge the calls

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  • This will complete the transfer and send the call.

Transferring Direct to Voicemail.

  • When you are on a call that you want to transfer to someone's Voicemail directly, click the Call Controls Icon. call-control_002.jpg
  • Click the Transfer Button.
  • Enter the name of the person who's voicemail you're trying to send the call to. 
  • Select the Drop-Down Menu next to the Phone Icon and select Voicemail. 
  • This will complete the transfer and send the call to the user's Voicemail.

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