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CallTower Solutions Center

Connect: Change user type

This article will walk users through the process of using the Admin Portal to change the Type/Role of a user.


1. Log into the Admin Portal and navigate to the Users Tab. 

2. Select the user you want to change the user Role or Type.

3. Highlight "Directory Services" and select "Roles and Types" from the dropdown. 

4. The screen will split to a new window. Select the Role