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CallTower Solutions Center

Solarwinds - Manage Nodes

Log in to Solar Winds.

Select “Manage Nodes” next to “Customer Routers”

 

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Find the node you will be making changes to using the search field. 
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Once you have selected the appropriate node, you will see multiple options. You can –

  • Edit Properties
  • List Resources
  • Unmanage
  • Remanage
  • Assign Pollers
  • Delete
  • The most common will be “Unmanage” and “Delete”

 
 
Deleting a node would be needed when the circuit will be disconnected. We always want to get approval from either Telecom or Billing before deleting a node.
•Check the box of the node you are deleting 
•Hit “Delete”
 
 
Unmanaging nodes is useful when a company has a planned power outage, will be moving, or has a circuit that is down for an extended period of time that cannot be prevented/repaired. 
•Select the checkbox for the desired node
•Click the “Unmanage” button
•Select the start and end date that the circuit will be unmanaged. 

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If you unmamange a circuit, it will still show up in the listings with a blue and white “X” icon. 
 
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If you would like to see all of the unamanaged nodes, you can expand the “Unmanaged” section from the home page of Solar Winds. 
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