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CallTower Solutions Center

Zoom User - Phone Settings

After the initial setup, you should adjust your Zoom Phone settings in the web portal.

  1. Sign in to the Zoom web portal.
  2. Click Phone, then click the Settings tab.

Here are a few essential settings you may want to change:

  • Emergency Address: Displays the address provided to first responders when dialing an emergency number. Make sure this address is correct.
  • Business/Closed/Holiday Hours: Change the times when you can answer calls. 
  • Voicemail Greeting: Audio that plays before Zoom Phone routes the call to your voicemail. You can customize this by recording audio directly in the web portal or uploading an audio file.


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