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CallTower Solutions Center

Multiple Users on a single Lync Phone

This article will detail the viability of having multiple users logged into a Polycom phone.

Resolution

Each Lync optimized or Lync compatible Polycom phone only supports the credentials of one User signed in at a time,

taking on the telephone number of that individual only. There is not a way to assign an additional User to a phone until

the first User has signed out of the device.