Skip to main content
CallTower Solutions Center

Enable/disable exchange integration on VVX phones

Enable/disable exchange integration on VVX phones

It is possible to turn exchange integration off using the VVX series phones. These settings should persist through firmware updates and power outages. A hard reset or factory reset will wipe these settings out. 

Note: This was performed on a VVX 500 touch screen, the options are the same for all VVX phones. 

Toggle exchange integration from the phone.

  1. Log in to the VVX phone. See Log in to Polycom VVX series phones
  2. Press the Home button

IMG_20170410_123308.jpg

  1. Select Applications, this may be on the second screen.

IMG_20170410_124233.jpgIMG_20170410_124307.jpg

4. Select Exchange

IMG_20170410_124239.jpg

5. Turn exchange integration on or off from the drop down and select Set

IMG_20170410_124258.jpg

  1. Press the Home button

IMG_20170410_123308.jpg

  1. Select Settings.

IMG_20170410_124233.jpgHome3.jpg

  1. Select Advanced Settings

IMG_20170410_124312.jpg

  1. Enter the password. This should be 654 for any phone connected to the provisioning server. For any phone that is not connected to the provisioning server 456 is default.

IMG_20170410_124319.jpg

  1. Select Reboot phone.

IMG_20170410_124326.jpg

11. Select Yes. The phone will now reboot.

Confirm.jpg