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CallTower Solutions Center

How to Transfer with a Side Car-VVX410


Transferring a incoming call to a contact on the side car:

When an incoming call displays on your VVX 410 phone, select "Answer" OR select your headphone button OR pick up the handset

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If the call is to be transferred, select "Transfer," then select "Lines"

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Select a person on your side car list:

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If you are doing a blind transfer, you just have to select the contact and the transfer will be completed.

If you are doing a Consult transfer, you will then talk with the person, make sure to inform them to stay on the line, then select "Transfer" to complete the call. 

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