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CallTower Solutions Center

Muting Participants - Intercall On Demand

Issue

SC Legacy

Resolution

Call Tower has many star commands that can be used to manage your calls. There are two options available to mute participants while in a live call.

Press *5 to mute all participants. After *5 is dialed an announcement will come on to let participants know their line has been muted, and that they can dial #6 to unmute themselves.

**This option will only mute participants who are on the call at the time that *5 is dialed.

Press #51 to mute all participants without the option to unmute, also known as lecture mode. #51 will turn lecture mode off.
Unless the host has used *5 or #51 to mute participants, participants are able to mute/unmute themselves anytime by dialing *6/*6.

Below are all of the star commands that can be used to manage your conferences.

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