Skip to main content
CallTower Solutions Center

Microsoft - Receiving and Managing a Call From the Mobile App

Incoming Call:

When you get an incoming call, you will see a bar at the top of your mobile device: 

clipboard_e2edef8b06c13841ba8512a17c7b54cb7.png

You can either "Accept" the call or "Decline" the call

Mute your mic:

To mute your mic, select the mute button:

clipboard_e7636228480586f9c776672c12ad2f4db.png

Place the Call on Hold:

To place the call on hold, select the "..." and select "Put call on hold"

clipboard_e376c92e88748f7224fffff7e2a13ff1f.png clipboard_ea890acf9a787fb637fdb65f71dcb4183.png

Video Call:

to start video, select the video icon:

clipboard_ee66bbd688fb82b3b965724a4464941d1.png

Your video will show on the lower right hand corner (you will not be able to have a virtual background)

1.jpg

 

  • Was this article helpful?