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OC Rebiller - CallTower Support Scope

CallTower Operator Connect Rebiller Scope of Support  


This article will review the scope of support for CallTower’s Operator Connect Rebiller program 




  • CallTower will support all issues with PSTN calls. Teams to Teams calls would need to be opened with Microsoft support.

  • Support for Call Routing through Microsoft’s Operator Connect Support 

  • Support for all CallTower Connect Issues 


MACDs  (Move, Add, Change, Delete)  


CallTower’s Operator Connect Rebiller partners can make all needed MACD changes through CallTower Connect and the Teams Admin Portal.   





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