MS Teams Admin - How To Add a Voicemail To a Teams AA
How to add a simple Voicemail to a Teams AA.
You will learn to add a Voicemail Box to a Teams AA/queue when selecting an Option. You will not need a user account or DID. You will require either an O365 Group or Distribution List.
Within the Teams AA/queue Select Voicemail from the drop down list.
Select either a Distribution List or an O365 Group. You can also select transcription here if you would like to.
That's it! Easy!
Office 365 Groups are Voicemail enabled by default.
-Benefits are that it’s free and easy because it doesn't require a user account or DID.
-Drawbacks are that you cannot customize the Voicemail message. It’s very generic, and doesn’t even say the username of the group.