MS Teams General Admin- How to Sign a Microsoft Customer Agreement

This guide explains: How to stay up to date with Microsoft agreements and complete any required review and signature steps when prompted.

When it is time to sign or re-sign a Microsoft agreement, you will be notified when you log in to the Connect admin portal (https://connect.calltower.com/connect). A system alert similar to the one shown below will appear after login.

If you signed this agreement before 04/01/2023, you will need to sign an updated agreement. In Connect, go to Menu > Administration > Corporate Administration > Microsoft Agreement.

If your agreement has already been signed, a checkbox will appear in the Signed column, as shown below. No further action is required.

If your Microsoft agreement requires a signature, it will appear as shown below.

Follow the instructions provided to complete the signing process.

Step 1: Click the blue CLICK HERE hyperlink in Step 1.

A confirmation message will appear advising that a Connect event has been created.

Step 2: Once the event is complete and appears in the green event box, refresh the screen. A new status will display, and the blue CLICK HERE link in Step 2 will become active.

Click the blue CLICK HERE link to open and review the Microsoft Customer Agreement. When you are ready, click Accept Agreement at the bottom of the page to sign.

After signing, close the browser tab containing the Microsoft Agreement. Microsoft reviews signed agreements overnight, and the status will update the following day. No further action is required at this time.

Once the agreement has been approved, the status will appear as shown below.