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Microsoft - How to Create a Team Call Group

This article will cover how to create and use a call group.

Use the instructions below to create a Teams Call Group

You can set up a Call Group for the following settings: 

  • "If unanswered"
  • "Also ring"
  • "Forward my calls" 

1. On the upper right hand corner, select your picture then "settings" 

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2. In this example, we are going to set up "call Group" for my "Also ring" call rule. From the drop down, select "Call Group"

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3. Add the names of the people you want to add to this call group

  • You can have a MAX of 25 users in your call group
  • You can have a MAX of 32,768 call groups

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4. At the bottom of the screen, pick the order you want people in your call group to receive your calls. 

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5. Select Save.

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Delete a user from a teams call group:

1. Select the user and click on the "X" on the right of their name

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Video: 

 

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