Skip to main content
CallTower Solutions Center

Calltower Info - Clear Cache

Summary

The purpose of clearing your cache the day after a Connect Release has gone through is so you can view the updates and avoid strange issues. If you are having issues with any part of Connect and know a release has just occurred, try the below.

Chrome

Click on the 3 dots top right of Chrome

clipboard_ed34a8c5bacf03b324562fe1d9b54d56b.png

Click on Settings:

clipboard_e0f75140ec499e8d492085a15cd5f7e67.png

Type in ‘cache’ into the search field and click on ‘Clear browsing data’

clipboard_ebce1b54c1aa88dd19f013b2c39a355be.png

Set according to the screenshot below and Click Clear Data.  Start up a new tab/browser and re-log into Connect.

clipboard_e66b75baa3ed278f43321c4367f112328.png

Microsoft Edge

Click on the 3 dots at the top right of Edge’s browser

clipboard_ef7136720810d81c08049c9bdba08ff78.png

Click on Settings:

clipboard_ecc277961b6529b1c2a83793240535f8d.png

Type in ‘cache’ into the search field and click on ‘Choose what to clear to the right of ‘Clear Browsing data’.

clipboard_efdb2f4b103082bb078edf7367d07a823.png

Set according to the screenshot below and ‘Click Now’.  Start up a new tab/browser and re-log into Connect.

clipboard_e3715d06ea82aa7742cb727299e41db23.png

  • Was this article helpful?