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CT Cloud Contact Center: Telax - Adding Favorites

Overview

This article will provide step by step instructions on how to add Favorites onto your Telax Dashboard.

Resolution/Steps

Log into Telax, The first page you are on is the home/favorite page. You can edit this page how you want.

To Add a favorite to this page. First select the Item you want quick access to through the drop down menu as shown below.

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Once you have the item selected Click Add.

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You can also Delete Favorites you do not want or no longer need. 

First from the Favorite/Home menu click Edit.

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Then all you need to do is click the X outlined in Red below in the right corner of the Item Then click save outlined in Yellow.

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