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CallTower Solutions Center

Block Phone Number

This article will walk users through the process of blocking inbound calls in the Admin Portal.

Instructions

Step 1. Log into the Admin Portal and navigate to the Administration, Corporate Administration. Call Routing and then Call Blocking. 

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2. Click on the add.jpg 

 

Step 3. Fill out the "Add Blocked Number(s) form (include the case number in the Label section) and click Save. Once saved the blocked number will be added to the Call Blocking list. 
NOTE: A Full list of Country Codes can be found at https://countrycode.org/

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Quick Video:

Call Blocking
 

 

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