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Cisco: Adjusting Line Templates to update Speed Dials

This article will walk users through the process of using the Admin Portal to update the line templates of a Cisco Phone to add Speed Dials.

Adjust Number of Speed Dials

  1. Log on to the Admin Portal and navigate to the Phones Tab. 
  2. Select the intended phone. 
  3. Highlight it and then click on the Update button. This will split the screen and display the Update Phone window on the right of the screen.
  4. In the window on the right find the New Template drop-down list.
  5. Update the template to reflect the amount of lines, speed dials, and buttons on your phone and click "Save."
    NOTE: In this example the 7962 has two lines, reserving the remaining four buttons for speed dials..
  6. Add your speed dials by highlighting "Manage Phone," and selecting "Speed Dials." This will split the screen and display the "Speed Dials window on the right of the screen. 
  7. Add the required Speed dials by adding the 4 digit DN or 10 digit DID. (Note that you will need to add your Dial Out Prefix before the 10 digit number.)
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