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CallTower Solutions Center

Change the location of phone tied to a user.

This article will walk you through the steps to move a phone to a new location in the Admin Portal.


1. Log into the Admin Portal and navigate to the Users tab.

2.  Select the user you wish to modify and then change the Location to the location you need. This will automatically move the phone/user/phone number to the mentioned location. This only works for phones tied to users. If the device was a Common Area Phone it will need to be deleted and rebuilt.