Skip to main content
CallTower Solutions Center

Cisco - CallTower Connect: Delete Phone

GOAL:

Delete a phone from CallTower Connect

 

RESOLUTION/STEPS:

 

An available phone or a Common Area Phone can be deleted through the Phones tab.  A User Phone must be deleted on the Users Tab -> Manage Phones.

Delete Phone Steps:

  1. Sign into CallTower Connect. (https://connect.calltower.com)
  2. Browse to the "Phones" tab and highlight the phone to be deleted
    clipboard_e51a40cef6f95c1f19c7e74bd7a1196f9.png
  3. Click the Garbage can icon "clipboard_e928df4d9b8644e99b6cfeb5c8cfa9eb0.png".
  4. A confirmation box is displayed with the phone selected to be deleted.  To continue deleting the record click Yes, to abandon deleting the record click No.

clipboard_e236d6ee40eb4c5b1d4b48a54b9c42190.png

ADDITIONAL INFORMATION: 

The progress of the Phone Delete can be seen in the Events tab at the bottom of the screen.