1. Navigate to the Phones Tab and then click the + symbol to add a new phone.
2. The Add Phone Wizard will appear on the right side of the screen with a list of phones on the left. Select the User Phone as the Purpose. Enter the remaining information:
a. Device Type drop-down
b. Device Model drop-down
c. Device Template drop-down
d. Mac Address field
e. Location drop-down
f. Select User drop-down
Note: If this is the user’s first phone – the user’s DID will be used as the 911 DID. If it is not their first phone, a 911 DID will need to be selected from the drop-down of available numbers.