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CallTower Solutions Center

Create a User Phone

1. Navigate to the Phones Tab and then click the + symbol to add a new phone.

2. The Add Phone Wizard will appear on the right side of the screen with a list of phones on the left.  Select the User Phone as the Purpose. Enter the remaining information:

a. Device Type drop-down

b. Device Model drop-down

c. Device Template drop-down

d. Mac Address field

e. Location drop-down

f. Select User drop-down

Note: If this is the user’s first phone – the user’s DID will be used as the 911 DID.  If it is not their first phone, a 911 DID will need to be selected from the drop-down of available numbers.

 

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