Change the location of a user
This article will walk you through the process of using the Admin Portal to change the location of a user.
Prerequisites
Admin Portal Access as MPOC or Hoster.
Resolution
1. Log into the Admin Portal and navigate to the Users section.
2. Select a user, then select the location from the drop down.
3. Click and select save to make these changes.
Note: This will transfer any assigned phones and DID to the new location as well.
Example Video: