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CallTower Solutions Center

Payments and Adjustments

Find questions and answers about CallTower's payments and adjustments.

What payment methods are accepted?

CallTower accepts checks sent to our lockbox, manual or recurring credit card payments (MC, Visa, AmEx, Discover) and manual or recurring ACH payments.

When are payments processed?

ACH Payments are processed on the 2nd to the last business day of the month. Credit card payments are processed on the 10th of the month unless the contracted payment terms stipulate otherwise.

Can I pay online?

Unfortunately, no; at present CallTower’s online portal, Ebill, doesn’t allow for online payments. This is an enhancement that CallTower is pursuing which we hope to roll out in the near future.