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Cisco Connect Admin - Add Phone To User

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This article will walk users through the two methods for assigning a cisco phone to an existing user.

 

There are two ways to add a device to a Cisco user:

  1. Assign a device that is already available inventory
  2. Build a device directly to the user

1. Assign an available inventory device to a Cisco user

  1. Log into the Admin Portal and navigate to the Users tab. 
  2. Highlight the user that you want to assign the device to.
  3. Select "Phones"
  4. From the drop down, select the drop down “Phones”
  5. Select the +  
  6. In the Add Phone To User area, search/select the MAC which you would like to assign to the user
  7. Click the MAC you would like to assign to the user
  8. Click "+"

2. Build a device directly to a Cisco user

  1. Log into the Admin Portal and navigate to the Phones tab. 
  2. Select "+"
  3. In the Add Phone Wizard area, select "User Phone"
  4. Fill out the Device information. 
  5. Select user from drop down
  6. Select "Save"