Cisco Connect Admin - Configure Voicecube Voicemail Group

Create Voicemail Group

Select Groups Tab from the navigation menu

1. Select Add:
2. Complete form
3. Group name (don’t enter the @ sign).
4. Doman:select from drop down list
5. Description:short description for the group.This will show in the To address in the Voicemail Email
6. Vmail service:select DID for group
7. Select ‘Save’.

Add Members

1. Highlight the Group name in the Group list
2. Select Group Members: .
3. Drag group objects from the left to the right panel and select Save.
4. Group members include:
5. Groups:Other groups
6. Contacts: Contacts for external email addresses configured under the OU Contacts Tab .
7. Users:Users configured under the OU Users Tab .

Change Greeting

1. Call the Primary Voicemail Pilot number.
2. Enter the 4 digit mailbox associated with the Voicemail group
3. Enter the Pin:9999
4. System will say: ‘checking for new messages, I’m sorry, there was a problem accessing the account’ (This is expected, it is a group and there is no mailbox to log into). When message is complete,say change Greeting
5. Follow the prompts to change the voicemail greeting for the group.