Cisco
- Phones
- The following information is a guide to the use of the Cisco phones.
- Bridge Operator Console
- Organizations often require additional call control features and fast searching capabilities within their Cisco Attendant Console. The ability to control calls, utilize several transfer methods and join or record calls has become increasingly critical to stay ahead. BOC provides an efficient and familiar interface solution to fit these needs by leveraging the Cisco platforms to deliver enterprise-level call control capabilities at an affordable price.
- BOC Cloud Overview Video
- BOC Overview Video
- BOC Main Screen Layout
- BOC Answering a Call
- BOC Hold and Resume a Call
- BOC Searching for a Contact
- BOC Transfer a Call
- BOC Phonebooks
- BOC Creating Groups
- BOC - Cloud Suite - Supported Browsers & Versions
- BOC Call Park
- BOC Client Install / Configuration
- BOC Cloud - User Account Creation Process
- BOC Excluding Objects
- BOC Hanging up a Call
- Jabber
- Cisco Jabber easily allows for access to voice, video, presence, instant messaging, desktop sharing and conference capabilities giving users insight into availability of other users and how to best contact them for instant collaboration.
- Cisco - Jabber: What is Jabber?
- Cisco Jabber SRV guide for registration over the cloud
- Cisco Unified Presence requirements
- Cisco Jabber SRV guide for registration over the cloud
- Fix Outlook when Cisco Jabber is installed
- How to install Jabber with UPN Discovery disabled
- Quick Reference Guide
- SRV records required for Cisco Unified Presence over managed network
- Cisco IP Communicator (CIP)
- The following instructions will enable you to build a Cisco IP Communicator (CIP) phone and it provides instruction on how to download, install, and configure the CIPC
- Managed Voice Continuity (MVC) - Cisco
- Managed Voice Continuity (MVC) delivers added resilience to MPLS Cisco circuits in the event of an emergency or natural disaster