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CT Cloud Voice: Call Forwarding for a user from BG Admin

User Call Forwarding:

Follow the instructions below for call forwarding for a user from BG Admin:

  1. Select "Users," from the Home menu
  2. Next to your user, select "..." and then  "View individual settings"

select user.jpg


3. Select "Message Settings"

message settings.jpg

4. Under "General" add either 1 or 0 into the box for seconds. This will send the call directly to VM. 

5. Select "Apply"


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