In order to have access to high risk locations requiring Enhanced Authentication the associated On Demand account will need to have Enhanced Authentication enabled. Enhanced Authentication provides the account with an extra layer of Toll Free dial in numbers that are assigned to what are considered high security locations. These locations are Brazil, China, India, Malaysia, Pakistan, Philippines, and Taiwan. When enabling Enhanced Authentication the passcodes associated with your account will change. The passcodes will be system generated 10 digit passcodes, which are designed for a higher level of security. Once you have confirmed that you would like to enable Enhanced Authentication the request will be sent to our Implementations team for processing. After the request has been completed you will then receive an updated welcome email containing your new passcodes.
On Demand- Enhanced Authentication Locations and Details