Overview

Tango Networks Extend service allows to add an existing MS Teams and Cisco Webex business number to an eSIM on the user's mobile device. This way the user is able to make and receive calls using their business number with the mobile phone's native dialler app. Equally users can send and receive SMS using the same business number SMS using the same business number

 

The YakChat integration with Tango eSIM service means that users will be able to 

1. Receive inbound messages in both the Tango eSIM and the YakChat service using the same number 
2. Send outbound messages from both the Tango eSIM or the YakChat service using the same number
3. Move to their YakChat app for more advanced text features and the texts sent from the mobile will be available on the desktop

How to Enable the Tango eSIM integration

In YakChat Admin Portal 

Integrations settings

1. Login to the YakChat Admin Portal
2. In the Integrations menu, select the Tango Networks eSIM tile and click the Add + button
3. In the window that appears, the following Integration details will be automatically generated:
   1. URL, e.g. https://api.yakchat.com/tango/message
   2. Client Secret, e.g. 599dbf7cbe764597b5cdf724d64de38f
   3. Security Token, e.g. a50eaa6e64cf4ffe93237a5ccf20e011
4. You can easily copy the data above to the clipboard using the Copy icon (Note: you would need these values later to complete the integration setup in the Tango Networks Control Panel)
5. Close the Integration tile

Inbox settings

1. Login to the YakChat Admin Portal
2. In the Inbox menu, create a new or edit an existing Inbox
3. In the SMS number field enter the business phone number that was added to the Tango eSIM 
4. Turn the Tango eSIM integration toggle On
5. Optionally, if you would like to forward the outbound messages sent from the messaging app to the eSIM, turn the Send outbound to eSIM toggle On.
6. Save your changes

In Tango Networks Control Panel 

1. Login to your Tango Network Control Panel account
2. Create a new or edit an existing Messaging Gateway
3. Enter the Integrations details values that you copied earlier from the YakChat Admin Portal in their respective fields:
   1. URL, e.g. https://api.yakchat.com/tango/message
   2. Client Secret, e.g. 599dbf7cbe764597b5cdf724d64de38f
   3. Security Token, e.g. a50eaa6e64cf4ffe93237a5ccf20e011
4. Save your changes