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CallTower Solutions Center

Zoom Calling - How to upload/release numbers

Getting started

  • Click the hamburger menu on the top left and navigate to Locations
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    • Click the location and you'll see all your numbers listed.

 

Navigating numbers

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  • The picture above shows a few numbers we have under a location. The numbers with a red lock means they have been uploaded.
  • Numbers that have an open lock are available numbers that you can then upload to Zoom.

 

Upload numbers

  • Under the Location name select DIDs > Zoom Upload DID's
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  • You'll now see a list of all the numbers you can upload to Zoom. Either select individually or press the top box to select them all. Then press upload.

 

Release Numbers

  • Releasing numbers is just like upload, except you need to click on the Release DID's section.
    • Please Note - Only numbers that are available in the Zoom portal can be released. If a number is currently assigned to a user/phone you will get an error.

 

 

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