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CallTower Solutions Center

Yealink PID

PRODUCT DESCRIPTION:  Skype for Business enabled phones by Yealink

ENVIRONMENT: Skype for Business

TARGET CUSTOMER

  • All current and future S4B customers who would like an alternative to Polycom phones.

BENEFITS:

The robust Gigabit phone is ideal for common area use and for staff in the call center or customer service sectors. The T42G delivers HD voice and supports Conferencing, Boss/Admin, Common Area Phone, Calendar and other key productivity-enhancing functions. It supports class2 PoE (power over Ethernet) to help reduce its carbon footprint. In addition, the T42G is equipped with dual Gigabit Ethernet ports to meet customers’ connectivity needs. It is wall-mountable and can be paired with Yealink YHS32 headset and other major brand headsets via the Yealink EHS36 Wireless Headset Adapter.

TECHNICAL SPECS:

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PRODUCT CAVEATS

  • None

 

SUPPORTED PHONE MODELS: T42S/T46S/T48S

IMPLEMENTATION PROCESS: Phones will be ordered and shipped to CallTower. Logistics will be able to have the phones point to the provisioning server.

ESCALATIONS PATH:

  • Follow standard TSE escalation path
  • CallTower support can reach out to Yealink directly.  877-387-2624
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WEB LINKS:

Link to vendor site: http://www.yealink.com/

Link to Yealink support portal: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage?category=Skype%20for%20Business%20IP%20Phone&?BaseInfoCateId=1317&NewsCateId=1317&CateId=1313

                Link to our site:

 

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