Skip to main content
CallTower Solutions Center

Consult Transfer

How to conduct a consult transfer:

  1. Accept the call and press the "Consult transfer" button:                                                               


2. Select the contact you want to consult with (either do a search or select one of your groups and select a contact), and select the "Call" button:

add a contact.png

3. The call is then placed on hold and you will be contacted with the "consulted" contact:


4. To complete the consult transfer, select the "consult" transfer button again on the current call:


5. Both calls will be dropped from your attendant pro. 



  • Was this article helpful?