MS Teams – Logging Into Yealink MP and MP E2 Phones

Goal 

This guide will walk you through each step of logging a Teams Voice enabled user into a Yealink MP series (MP54, MP56, and MP58) or MP E2 series phone (MP54 E2, MP56 E2, and MP58 E2) to be able to access the features of Teams on a desk phone, and also make and receive calls from the user’s Teams phone number on the device. 

Prerequisites 

Before you begin, ensure you have the following: 

• An active O365 User account with Teams Licensing and a Teams Phone Number / DID assigned 

• The credentials for the O365/Teams User Account being logged into the phone (username and password) 

• A Yealink MP or MP E2 Teams Phone  

 

Steps to Log Into MP and MP E2 Phones 

1. Connect Phone to Network 

Connect the Yealink MP / MP E2 phone to your local network; if the ethernet connection is PoE enabled, this will also power on the phone.  

2. Connect Power to the Phone 

Connect the Power Supply to the phone; if phone is getting PoE from the ethernet cord, skip this step. 

3. Wait for Phone to Boot Up 

The phone will go through a series of Yealink bootup screens as the phone powers up and loads the software/firmware; this is normal. 

 

 

 

4. Choose the Default Language 

Once the phone has powered up, it will guide you through a series of setup screens, the first of which being choosing the default text language of the phone. Please choose the desired option, then his the Next arrow in the bottom right of the screen. 

 

 

 

5. Set Time Zone 

Choose the desired Time Zone based on where the user will be using the phone, then select the “Next” arrow on the bottom right. 

 

 

 

6. Admin Password 

The Yealink MP Phone will advise you to set up a local Admin Password unique to that desk phone. The “Old Password” will be “admin”, as this is the default password for Yealink Teams phones. The New Password can be any admin password you wish to set,  but make a note of this password in a secure place as it will not be saved anywhere once set. However, if the admin password you set is lost, you can simply Factory Reset the phone to set a new Admin Password. 

 

 

 

7. Login to phone with Teams Account using Microsoft Device Login Broker 

The next screen will prompt you to navigate to https://microsoft.com/devicelogin, then enter the code generated by the phone into the Device Login webpage to proceed. If you do not see a code, tap the “Refresh Code” button on the deskphone. 

 

 

 

 

After entering your code and clicking “Next”, you will be asked to choose what O365/Teams account you are logging into the phone. Choose the desired account, then click “Next”. If the account you want to log in with is not listed, choose “Use Another account”, then enter the username for the account you want to log in with. 

 

Depending on the authentication policies in your tenant, the user may be prompted to just enter their password, or they may be prompted to Send an MFA notification to their MSFT Authenticator App. In either instance, you / the user will need to follow these steps, then you will get one final prompt on the Device Login webpage asking “are you trying to login via Microsoft Authentication Broker?” Choose Yes/Confirm, after which you should see this notification on the Device Login web page, and you should see the phone connecting to Company Portal / etc. 

 

 

Once the phone is done connecting to the necessary resources, the phone should now be on the home screen, with the user’s number in the upper left corner: 

 

 

From here, the user can start using the phone following our guide here: MS Teams - Yealink MP56 Training Recording - CallTower Solutions Center (uc.solutions) 

Conclusion 

Logging into your Yealink MP / MP E2 Teams Phone is a simple process that allows you to integrate Microsoft Teams into your daily workflow seamlessly. By following the steps outlined in this guide, you can ensure a smooth and simple login experience. Should you encounter any issues, Please reach out to CallTower Support at 800-347-5444, then choose the option for “Support”; otherwise, you can open a ticket in our Support Portal, which you can access with your CallTower Support Portal login here: Login | Support (site.com)