MS Teams - Favorite or Unfavorite a Chat
Goal
Favoriting a chat in Microsoft Teams helps you keep important conversations easily accessible. This feature is available across Desktop, Web, and Mobile (iOS & Android).
Directions
- Open Microsoft Teams and go to the Chat tab.
- Locate the chat you want to favorite.
- Hover over the chat name and click the More options (⋯) icon.
- Select Move to
- Select the section you wish to add the conversation to (in this example Favorites)
- The chat will now appear at the top of your chat list under Favorites
Managing Chats with Sections
Microsoft Teams allows you to organize your chats into custom sections for better management:
On Desktop and Web
- Open Microsoft Teams and go to the Chat tab.
- Locate the chat you want to favorite.
- Hover over the chat name and click the More options (⋯) icon.
- Click on Move to.
- Click New section.
- Name your section (e.g., “Project A” or “Priority”).
- Drag and drop pinned chats into the new section.
On Mobile
- Currently, creating sections is only supported on Desktop/Web. However, pinned chats will still appear at the top on mobile.