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CallTower Solutions Center

MS Teams Direct Routing - How to Enable User Conferencing


  • In order to enable a user for Teams user conferencing the company and user has to have Teams Unlimited service enabled.


Enabling user

  • Select the user you wish to enable under the users section in CallTower Connect Admin
  • Click User Settings - Manage Services
  • Click Teams User Conferencing and then click save.
  • That's all the steps. Once the event has completed you are set.


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