Microsoft - Teams: Park a call

Goal:

Provide instruction on how to park a call in Teams

Park a call:

o place a call on hold on one device and pick it up from another device, also known as parking a call, click More actions  in your call window and select Call park  .

After you park the call, Teams will give you a unique code you can use to retrieve the call.

To retrieve a parked call, go to the "Calls" tab and then select "Speed dial", and enter the park code.

If no one picks up a parked call within 5 minutes, it’ll bounce back to you. Once you park it again, you will get another code.

Note: If you don't see any options for call parking in your settings, talk to your IT Admin.

Quick video:

For more information, click on the link below:

Park a call in Teams