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CallTower Solutions Center

Microsoft - Teams: Park a call

Goal:

Provide instruction on how to park a call in Teams

Park a call:

o place a call on hold on one device and pick it up from another device, also known as parking a call, click More actions More options button in your call window and select Call park Call park .

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After you park the call, Teams will give you a unique code you can use to retrieve the call.

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To retrieve a parked call, go to the "Calls" tab and then select "Speed dial", and enter the park code.

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Retrieve a parked call dialog

If no one picks up a parked call within 5 minutes, it’ll bounce back to you. Once you park it again, you will get another code.

Note: If you don't see any options for call parking in your settings, talk to your IT Admin.

Quick video:

NOTE: there is no audio for this video:

For more information, click on the link below:

Park a call in Teams

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