Customer Training - Admin Training
Admin Training
During this time CallTower training we will go over the following:
- Network Status: https://status.calltower.com
- Client Success Communication Path: https://www.calltower.com/support/client-success-escalation-path/
- Support and Implementation Escalation Path: https://www.calltower.com/support/escalation-paths/
- Support Portal: https://calltower.force.com/support/login
- Solutions Center: https://www.uc.solutions/
- CallTower Connect Admin Portal: https://connect.calltower.com/connect
- Billing Portal: https://calltower.billcenter.net/
- Billing Escalation Path: Billing_-_Escalation_Path
- Teams Admin Portal-Dependent on the service: https://www.uc.solutions/Microsoft_Teams
- CallTower Contact List, print and have close by: Customer Training Support/Training_-_CallTower_Contact_List