Customer Training - Admin Training

Admin Training

During this time CallTower training we will go over the following: 

• Network Status: https://status.calltower.com 
• Client Success Communication Path: https://www.calltower.com/support/client-success-escalation-path/
• Support and Implementation Escalation Path: https://www.calltower.com/support/escalation-paths/
• Support Portal: https://calltower.force.com/support/login
• Solutions Center: https://www.uc.solutions/
• CallTower Connect Admin Portal: https://connect.calltower.com/connect
• Billing Portal: https://calltower.billcenter.net/
• Billing Escalation Path: Billing_-_Escalation_Path
• Teams Admin Portal-Dependent on the service: https://www.uc.solutions/Microsoft_Teams 
• CallTower Contact List, print and have close by: Customer Training Support/Training_-_CallTower_Contact_List