Clarity Connect Training

Article type: Reference

• Clarity Connect - Admin Training RecordingDuring this training we will review the Clarity Connect Admin portal. Topics include: how to view dashboard, how to add new user, reports and session search.
• Clarity Connect 5.0 - User Training Video
• Clarity Connect 4.0 - User TrainingThis training will cover the Clarity Connect Agent Console-how to accept call, transfer calls, after call. We will also review the Clarity Connect agent portal for the dashboard, review reason codes and session search.