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CallTower Solutions Center

Clarity Connect 4.1: Dashboard Browser Support

Details

Please use the below matrix to review compatibility of voice and IM support for different browsers.

 

Feature Browser
Voice and IM Support with the Skype Plugin IE 11 or higher, Edge (Chromium based)*
IM Support Only Chrome, Firefox, Edge (Chromium based), Safari 12.0
Voice and IM Support without the Skype Plugin Legacy Edge, Safari 11**
*To use the new Chromium based Edge browser from Microsoft with full voice functionality, you'll need to follow the steps in the article found here
**Apple has ended support of Microsoft's API and Skype for Business Plug-in in Safari 12.0 and later. Please see the following Microsoft KB for more information: Meetings clients
When to Contact CallTower Support


Contact CallTower Support if you've verified you're using the correct browser and still running into service issues.

Phone: 800-347-5444

Email: support@calltower.com