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CallTower Solutions Center

Icon Navigation

There are nine icons at the top right of the screen when you login. The first seven icons open a tab on the main screen, the remaining two icons (Reports and Administration) have a down arrow that when clicked displays a menu. In general the icons open tabs in the main browser. You can navigate between the tabs by clicking on the heading or by clicking on the icon both options will change the focus to the tab selected.


List of Icons:

Information Screen
The Users tab is used to Add, Update and Delete users as well as manage their user information including, Properties, Password, Group, Available services, Phone, Email and Voicemail services. 2018-05-01_10-35-17.jpg
The Phone tab is used to Add, Update and Delete phones as well as manage their: Line Properties, Speed Dials and Phone Services. 2018-05-01_10-36-05.jpg
The Locations tab is used to Update Location details as well as manage Hold Music and DID Locations. 2018-05-01_10-37-20.jpg
The Contacts section is used to Add, Update and Delete contacts and view their Group Membership. 2018-05-01_10-40-21.jpg
The Groups section is used to Add, Update and Delete groups as well as to manage their: Group Membership, Mailbox Permissions and Mail Aliases. 2018-05-01_10-42-07.jpg
The DID List section displays all the DID numbers, type, location and status. 2018-05-01_10-42-55.jpg
The Paging Zones section is used to add and Delete Paging Zones as well as modify Paging Zone Membership. 2018-05-01_10-43-52.jpg
The Reports section is divided into three items: Call Detail, Licensing and Analytics. 2018-05-01_10-45-45.jpg  
The Administration section contains four items:  Corporate Administration, Support, EBill and Priority List.   2018-05-01_10-48-24.jpg

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