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Adobe Connect-Best Practices When Using VOIP

Adobe Connect-Best Practices When Using VOIP

Best Practices for an Adobe Connect meeting using VOIP

  • Invest in a good quality microphone or headset to get optimum volume levels into Connect Pro. Avoid using speakerphone or devices that degrade the capture and rendering of your voice.
  • Position the microphone close to the speaking source but not so close as to overload the microphone and cause choppy voice.
  • Use the Adobe Connect Add-in to get advantage of more enhanced audio features. Don't run the meeting using the regular Flash plug-in. All Adobe Connect VoIP users, regardless of role, can benefit by installing the Meeting Add-in and using the Audio wizard to set optimum audio levels. To download and install the Meeting Add-in from an Adobe Connect room, go to Help > Check for Updates. A Downloads page opens in your browser and you can install the Adobe Connect Add-in. Otherwise, Presenters can temporarily promote Participants to Presenter role where they are prompted to install the Meeting Add-in.
  • Run the Audio Setup wizard to configure microphone settings individually. Improperly configured audio settings can result in audio glitches like too high or two low volume levels. It can also lead to sentences getting truncated, and audio echoes due to incorrect enhanced audio settings, etc. Choose Meeting Menu > Manage my Settings > Audio Setup Wizard to run the Audio Setup wizard. Audio Setup wizard walks users through a series of steps to determine optimum volume levels and silence settings as per the individual microphone being used. Tweak between the various enhanced audio settings as well for enhanced quality.
  • Judiciously handling when and which users are granted speaking rights is an essential part of ensuring a good VoIP experience. Hosts and presenters can choose not to grant everyone the microphone or webcam rights unless they are specially required to speak.
  • To enable audio or video for specific participants, select them in the Attendees pod, and then choose Enable Audio/Enable Video.
  • To start broadcasting your audio, click the microphone button in the main menu bar. As you speak, sound waves appear in the button icon, indicating audio level.
  • Click the Down Arrow to the right of the microphone button to open the pop-up menu. Choose Adjust Mic Volume if you are too loud or soft. When an attendee is broadcasting audio, the microphone icon appears next to that attendee’s name in the Attendees pod.
  • Ensure that you do not have the VoIP controls disabled from under Compliance & Control Settings > Pods Management.
  • While using a webcam to share your video, adjust the Video Quality setting to optimize the tradeoff between image quality and bandwidth usage. Use lower quality or pause your camera for low-bandwidth connections.
  • If the meeting is being recorded, and audio and video are broadcasted using webcam, ensure that the webcam is not placed in the Presenter-only area.
  • Make sure that the right camera is selected and the system has permissions to access it. Choose Video Pod > Select Camera to select the right camera. Click Allow on getting the prompt to allow access to the webcam or microphone.
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