CT Text for Webex- Managing Inboxes

Adding a New Inbox 

To add a new inbox to your company, click the Add New Inbox button on the Inbox tab. This will bring up the form to complete in order to add a new inbox. The mandatory fields are: 

• Inbox type 

• Display name 

• Subscription 

However, there are other options available to select. 

1. Contact lookup allows you to connect the inbox to a Microsoft 365 account. 

2. Assign users allows you to assign users to the inbox. 

Adding a new inbox and a new user 

While adding a new inbox it is possible to add a new user and assign this user to the inbox. In the new inbox form, click the + button next to the Assign User field, this will allow you to go to a new user form to complete.  

Viewing Inboxes 

To view a specific inbox, click the inbox. This will open up a side panel which will display a snapshot of information for that inbox, to view the inbox in more detail this can be opened using the expand button. 

Editing Inboxes 

To edit a single inbox, click on the inbox to open the side panel and click Edit inbox. This can also be completed with a user expanded with the Edit inbox button. 

To edit multiple inboxes, check the inboxes you would like to make changes to, this will display the option for Bulk action where the following changes can be made for multiple inboxes: 

• Set email notification 

• Assign default country code 

• Enable/disable 

Deleting Inboxes 

To delete an inbox, click on the inbox to open the side panel, select the ellipsis and click Delete inbox, then type “DELETE” to confirm, this can also be completed with a inbox expanded using the Delete inbox button. 

To delete multiple inboxes, select the inboxes by ticking them and then click the Delete button.