CT Text for Webex- Managing Inboxes

Adding a New Inbox 

To add a new inbox to your company, click the Add New Inbox button on the Inbox tab. This will bring up the form to complete in order to add a new inbox. The mandatory fields are: 

• Inbox type 

• Display name 

• Subscription 

However, there are other options available to select. 

1. Contact lookup allows you to connect the inbox to a Microsoft 365 account. 

2. Assign users allows you to assign users to the inbox. 

Adding a new inbox and a new user 

While adding a new inbox it is possible to add a new user and assign this user to the inbox. In the new inbox form, click the + button next to the Assign User field, this will allow you to go to a new user form to complete.  

Viewing Inboxes 

To view a specific inbox, click the inbox. This will open up a side panel which will display a snapshot of information for that inbox, to view the inbox in more detail this can be opened using the expand button. 

Editing Inboxes 

To edit a single inbox, click on the inbox to open the side panel and click Edit inbox. This can also be completed with a user expanded with the Edit inbox button.