As an end user, the Calling User Portal enables you to customize and configure the calling features and settings of your services. You can access the Calling User Portal via the My Settings Portal.

Logging into Calling User Portal (first-time users)

Once your administrator has set you up as a user for the first time, you will receive an email from your administrator to access the Calling User Portal via the My Settings Portal.

If you have not received an invite, it can be resent from Control Hub > Users, and this can be done by an administrator if required.


Click on the link from the email sent to you by your administrator.


You will be prompted to create a new password.

When creating new or resetting, your password must contain the following:

  • At least 8 characters and at most 256 characters.

  • At least 1 lowercase alphabetic character (a, b, c…).

  • At least 1 uppercase alphabetic character (A, B, C…).

  • At least 1 number (1, 2, 3…).

  • At least 1 special character (~!@#$%^&*()-_=+[]{}|;:,.<>/?).

Your password can't contain the following

  • Your Name.

  • Your Email Address.


Confirm your password choice, then Save and Sign In.


Enter your email address and click Sign In.


This will take you to your Webex Settings dashboard.


Select Webex Calling in the top navigation to cross-launch the Calling User Portal.

Logging into Calling User Portal using the Url

  • Go to settings.webex.com.

  • Select Webex Calling.

  • It will cross-launch the Calling User Portal and sign you in automatically.

  • On the landing page in the top right-hand corner, you can manage your Account Settings.

  • You can customize and configure all your calling features on the left-hand panel under the Voicemail, Call History, Call Settings, Directory, and My Apps Tabs.