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CallTower Solutions Center

Cisco Webex Admin - Edit Business Hours Schedules For AA

You can assign a business hours schedule created previously, or create your own business hours schedule for the auto attendant.

1

From the customer view in https://admin.webex.com, go to Services, and choose Calling > Features.

2

Click Auto Attendant and then select the auto attendant to edit from the list.

3

In the side panel, under Business Hours Auto Attendant click Schedule.

4

Choose one of the following options:

  • Assign an existing schedule—Select a previously created schedule from the drop-down menu.

  • Create a new schedule—Create a new name for the schedule and select the business hours.

5

Click Save.

 

Webex Help Center

For the latest and greatest, check out the Webex help center: 

https://help.webex.com/en-us/article/nsioxoi/Manage-auto-attendants-in-Control-Hub#id_138567

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