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Cisco Webex Admin - Edit Business Hours Schedules For AA

You can assign a business hours schedule created previously, or create your own business hours schedule for the auto attendant.


From the customer view in, go to Services, and choose Calling > Features.


Click Auto Attendant and then select the auto attendant to edit from the list.


In the side panel, under Business Hours Auto Attendant click Schedule.


Choose one of the following options:

  • Assign an existing schedule—Select a previously created schedule from the drop-down menu.

  • Create a new schedule—Create a new name for the schedule and select the business hours.


Click Save.


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