Skip to main content
CallTower Solutions Center

BOC Transfer a Call

This article will show you how to transfer a call to a contact in BOC.

Transferring:

There are several types of transfers: 

  • Blind Transfer: Allows you to transfer directly to a contact. To learn how to conduct a blind transfer, click BOC BlindTransfer a Call
  • Supervised Transfer: Allows you to talk to the contact before transferring the call. To learn how to conduct this transfer, click BOC Supervised Transfer a Call
  • Voicemail Transfer: Allows you to transfer a caller directly to a contact's voicemail. To learn how to conduct this transfer, click BOC Voicemail Transfer a Call
  • Free Form Transfer: Allows you to transfer a caller to any number. To learn how to conduct this transfer, click BOC Free Form Transfer a Call
  • Was this article helpful?