CT Cloud SIP - Applying Forwards on SIP Trunks in Connect

Step 1: Go to Menu, then “Sip Trunks”, and "CT Cloud SIP (Meta)"

Step 2: Select your trunk

Step 3: Click on Sip DIDs, click on the DID to expand, enter in the forwarding number in the 'Unconditional enabled' field (for a permanent forward) or in the ‘Unavailable enabled’ field (for a forward if the number is not reachable).  To save, you’ll hover over the pink circle with three lines and then click the “Save” icon